OptionalbodyOptionalbucket?: string | nullThe name of an Object Storage bucket entity for this ticket. Run the List Object Storage buckets operation and store the label for the target bucket. You also need to provide the specific region where the bucket is located.
Optionaldatabase_id?: number | nullThe ID of the Managed Database entity for the ticket. Run the List Managed Databases operation and store the id for the target database.
The full details of the issue or question.
Optionaldomain_id?: number | nullThe ID of the domain entity for the ticket. Run the List domains operation and store the id for the target domain.
Optionalfirewall_id?: number | nullThe ID of the Firewall entity for the ticket. Run the List a Linode's firewalls operation and store the id for the target Linode firewall.
Optionallinode_id?: number | nullThe ID of the Linode entity for the ticket. Run the List Linodes operation and store the id for the target Linode.
Optionallkecluster_id?: number | nullThe ID of the Linode Kubernetes Engine (LKE) cluster entity for the ticket. Run the List Kubernetes clusters operation and store the id for the target LKE cluster.
Optionallongviewclient_id?: number | nullThe ID of the Longview client entity for the ticket. Run the List Longview clients operation and store the id for the target client.
Optionalmanaged_issue?: booleanWhether this ticket is related to a managed service. If true, the following constraints apply:
You can't provide an entity, such as a linode_id or bucket with this request.
Your account needs a managed service enabled.
Optionalnodebalancer_id?: number | nullThe ID of the NodeBalancer entity for the ticket. Run the List NodeBalancers operation and store the id for the target NodeBalancer.
Optionalregion?: string | nullThe ID of the region where this ticket's target entity resides. This only applies to tickets for a vlan or an Object Storage bucket.
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Set this to the
clusterIdfor a legacy Object Storagebucket.
Optionalseverity?: 1 | 2 | 3The severity of the issue. A value of 1 indicates a major issue, 2 indicates a moderate priority issue, and 3 is a low priority issue. Your account may not have access to set this value. Talk to your Akamai account team for more details.
The summary or title for this support ticket.
Optionalvlan?: string | nullThe label of the VLAN entity for the ticket. Run the List VLANs operation and store the id for the target VLAN. You also need to provide the specific region where the VLAN is located.
Optionalvolume_id?: number | nullThe ID of the volume entity for the ticket. Run the List volumes operation and store the id for the target volume.
Optionalvpc_id?: number | nullThe ID of the VPC entity for the ticket. Run the List VPCs operation and store the id for the target VPC.
OptionalpathOptionalquery
An object representing a created support ticket that contains a question or issue and request for help from the Linode support team.